Privacy Policy

For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the controller is Chloe Forbes-Cable trading as Chloe Gardner at Chloe Gardner Art, 2 Longgreen Cottages, Dalmeny Estate, Queensferry, Eh30 9TQ.

About this document.

This privacy policy sets out the way we process your personal data and we’ve created this privacy policy to make sure you are aware of how we use your data as a customer of Chloe Gardner Art.

How we collect your information.

We may collect your personal data in a few limited ways, these are directly from you when:

  • A sale is made through this website.
  • Enquiries and sales are made to us over the telephone or email.
  • Businesses register a trade customer account.
  • Given directly in writing by a retail or trade customer at a Sales/Trade Fair.
 

The types of information we collect.

  • Contact and communications information, including your contact details (including email address(es), telephone numbers and postal address(es) and records of communications and sales we have had with you).
 

How we use personal data.

Personal data provided to us will be used for the purposes set out at the time of collection and, where relevant, in accordance with any preferences you express.

More generally, we will use your personal data for the following purposes:

Trade Customers.

    Administration of your registration as a Trade Customer.
  • Fulfilment of orders for goods and services.
  • Informing you of upcoming products, offers and re-newel of product catalogues.
  • Storing your details on a software platform for our Business Accountancy that complies with GDPR.

Retail Customers.

  • Administration of your purchase or enquiry.
  • Fulfilment of orders for goods and services.
  • Informing you of upcoming products, special offers and events
  • Storage of online sales details on our website that complies with GDPR.

Your marketing preferences.

We will always respect your wishes in respect of what type of communications you want to receive from us and how you want to receive them. There are some communications, however, that we need to send you regardless of your marketing preferences in order for us to fulfil our contractual obligations to you as a customer of the Chloe Gardner Art. Examples of these essential service communications are:

  • Records of transactions, such as payment receipts.
  • Customer related mailings such as product enquiries and sales information.

You are in control of how we communicate with you. You can update your choices and/or your contact details by contacting us at:

Email: office@chloegardner.com

Sharing your information with others.

We do not sell or share your personal data for other organisations to use.

How long your information is kept.

We keep your personal data only for as long as is necessary for:-

  • the purpose of fulfilling your order.
  • the purpose of remaining a trade customer with Chloe Gardner Art until we are notified otherwise.

Your rights.

Under certain circumstances, by law you have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
  • You have the right to object where we are processing your personal data for our direct marketing purposes.
  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.  You can also withdraw your consent, where this is the basis for our processing your data (without affecting the lawfulness of our previous processing based on consent).
  • Request the transfer of your personal data to another party.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

 

Contact and complaints.

If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your legal rights, you may contact the business owner, Chloe Forbes-Cable:

  • by email: chloe@chloegardner.com
  • by telephone: 0131 331 2600

If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: www.ico.org.uk.

Chloe Gardner Art

Hello. Welcome to the online shop for chloe gardner art. I sell originals, prints, greetings cards, ceramics and cushions and have more on their way. Please browse through the categories and if you have any questions please call me on 0131 331 2600 or by e-mail: chloe@chloegardner.com. Chloe is in the process of developing this site. She will add more pictures soon. For the meantime if you want info please e-mail Chloe

Contact Us

0131 331 5004
chloe@chloegardner.com

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